CROSS CULTURAL COMPETENCE

International Teaching CROSS CULTURAL COMPETENCE

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0212700144
DEPARTMENT OF MANAGEMENT & INNOVATION SYSTEMS
EQF6
BUSINESS MANAGEMENT
2023/2024



YEAR OF COURSE 1
YEAR OF DIDACTIC SYSTEM 2023
AUTUMN SEMESTER
CFUHOURSACTIVITY
1030LESSONS
Objectives
THE COURSE AIMS TO PROVIDE STUDENTS WITH AN ENHANCEMENT OF THE CULTURAL AWARENESS. IT IS SEEN AS THE BASIC CAPABILITY REQUIRED TO NEGOTIATE EFFECTIVELY IN CROSS-CULTURAL SITUATION AND IN INTERNATIONAL BUSINESS. MOREOVER, THE ABILITY TO USE THE MAIN TOOLS DEVOTED TO THE RESOLUTION OF SPECIFIC PROBLEMS WILL BE GAINED. THE LEARNER-CENTERED APPROACH WILL REPRESENTS THE RELEVANT CHARACTERISTICS TO AQUIRE CROSS CULTURAL COMPETENCE.
Prerequisites
NONE
Contents
THE COURSE IS DIVIDED INTO THREE PARTS. THE FIRST PART (10 HOURS) LAYS THE FOUNDATIONS OF CROSS-CULTURAL COMPETENCE. IT FOCUSES ON THE HISTORICAL EVOLUTION, HIGHLIGHTING ALSO THE RENEWED IMPORTANCE THAT FLOWS FROM THE RECENT INTERNATIONALIZATION OF THE ECONOMY AND THE GROWING GLOBALIZATION OF MARKETS AND STRATEGIC BEHAVIOR OF FIRMS. IT FOCUSES ALSO ON THE CQ MULTIDIMENSIONAL MODEL. THE SECOND PART (10 HOURS) IS DEVOTED TO DECLINE THE IMPORTANCE OF CROSS-CULTURAL COMPETENCE THROUGH THE ANALYSIS OF DETECTABLE CROSS-CULTURAL CONCERNS IN RELATION TO THE FOLLOWING ISSUES: THE EFFECTIVENESS OF THE PROCESSES OF CROSS-CULTURAL NEGOTIATION, THE GLOBAL LEADERSHIP COMPETENCIES AND THE INFLUENCE OF CULTURE ON THE FIRM’S INNOVATION. THE THIRD PART (10 HOURS) FOCUSES ON THE COUNTRY CASE STUDIES.
Teaching Methods
LECTURES (14 HOURS), SEMINARS AND TESTIMONIALS (8 HOURS), STUDY GROUPS DEVOTED TO EXERCISES AND PROJECT WORK (8 HOURS). STUDENTS WILL HAVE THE OPPORTUNITY TO PARTICIPATE IN THE ROLE GAME "CROSSING BOUNDARIES" TO ENHANCE THEIR EXPERENTIAL LEARNING.
Verification of learning
THE VERIFICATION OF LEARNING WILL BE CARRIED OUT THROUGH A FINAL ORAL EXAM AIMED AT ASSESSING THE KNOWLEDGE AND OPERATIONAL SKILLS ACQUIRED. AT LEAST TWO QUESTIONS WILL BE FORMULATED TO EVALUATE THE KNOWLEDGE AND OPERATIONAL SKILLS. THE EVALUATION WILL BE EXPRESSED IN THIRTIETHS. THE FINAL EVALUATION IS OBTAINED AS THE AVERAGE OF THE FOLLOWING PARTIAL EVALUATIONS.
-ORAL EXAMINATION (40%)
-CLASS PARTICIPATION: COUNTRY CASE STUDIES AND ROLE ROLE PLAYING (60%)
THE MINIMUM LEVEL OF EVALUATION (18) IS ASSIGNED WHEN THE STUDENT HAS A FRAGMENTED KNOWLEDGE OF THE THEORETICAL CONTENTS AND SHOWS A LIMITED ABILITY TO USE THEM IN THE CONTEXT OF THE STUDY. THE MAXIMUM LEVEL (30) IS ASSIGNED WHEN THE STUDENT DEMONSTRATES A COMPLETE AND IN-DEPTH KNOWLEDGE OF THE METHODOLOGIES AND TOOLS AND HAS A CONSIDERABLE ABILITY TO USE THEM IN THE CONTEXT OF STUDY. PRAISE IS GIVEN WHEN THE CANDIDATE DEMONSTRATES SIGNIFICANT MASTERY OF METHODOLOGIES AND TOOLS AND SHOWS CONSIDERABLE OWNERSHIP OF LANGUAGE AND AUTONOMOUS PROCESSING SKILLS EVEN IN CONTEXTS DIFFERENT FROM THOSE PROPOSED BY THE TEACHER.
THE MATERIAL FOR THE EXAM IS BASED ON THE LITERATURE INDICATED IN THE PROGRAM, TEACHING MATERIAL USED IN CLASS, CASES AND PRESENTATIONS.
Texts
DOLAN S. D., KAWAMURA K. M., CROSS CULTURAL COMPETENCE, A FIELD GUIDE FOR DEVELOPING GLOBAL LEADERS AND MANAGERS, EMERALD GROUP PUBLISHING LIMITED, 2015. (ISBN: 9781784418878, 1784418870)
(OR)
ALON, I., HIGGINS, J.M., 2005. GLOBAL LEADERSHIP SUCCESS THROUGH EMOTIONAL AND CULTURAL INTELLIGENCES, BUSINESS HORIZONS, VOL. 48, PP. 501-512.
CAPALDO A., DELLA PIANA B., MONTELEONE M., SERGI B., 2012. CROSS-CULTURAL MANAGEMENT: A MOSAIC OF WORDS AND CONCEPTS, MCGRAWHILL (INTRODUCTION; CHAPTERS 1 AND 2).
EARLEY, P. C., MOSAKOWSKI, E., 2004. “CULTURAL INTELLIGENCE”, HARVARD BUSINESS REVIEW, VOL.1, PP. 1-8.
HOUSE, R., JAVIDAN, M., HANGES, P., DORFMAN, P. (2002), “UNDERSTANDING CULTURES AND IMPLICIT LEADERSHIP THEORIES ACROSS THE GLOBE: AN INTRODUCTION TO PROJECT GLOBE”, JOURNAL OF WORLD BUSINESS, VOL. 37, ISSUE 1, PP. 3–10.
JOHNSON, J. P., LENARTOWICZ, T., & APUD, S. (2006). CROSS-CULTURAL COMPETENCE IN INTERNATIONAL BUSINESS: TOWARD A DEFINITION AND A MODEL. JOURNAL OF INTERNATIONAL BUSINESS STUDIES, 37(4), 525-543.
THOMAS, D. C., ELRON, E., STAHL, G., EKELUND, B. Z., RAVLIN, E. C., CERDIN, J. L., & MAZNEVSKI, M. (2008). CULTURAL INTELLIGENCE: DOMAIN AND ASSESSMENT. INTERNATIONAL JOURNAL OF CROSS CULTURAL MANAGEMENT, 8(2), 123-143.

Lessons Timetable

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