STATEGIC RELATIONSHIP MANAGEMENT

International Teaching STATEGIC RELATIONSHIP MANAGEMENT

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0212700167
DEPARTMENT OF MANAGEMENT & INNOVATION SYSTEMS
EQF6
BUSINESS MANAGEMENT
2024/2025



YEAR OF COURSE 1
YEAR OF DIDACTIC SYSTEM 2023
SPRING SEMESTER
CFUHOURSACTIVITY
515LESSONS
Objectives
GENERAL AIM
THE COURSE AIMS TO ANALYZE THE MAIN CORPORATE CHARACTERISTICS AND PRACTICES RELATED TO THE MANAGEMENT OF RELATIONSHIPS IN DYNAMIC, DIGITALIZED AND COMPETITIVE CONTEXTS. TO THIS END THE STRATEGIC ROLE OF RELATIONSHIPS IS ANALYZED BY CONSIDERING BOTH BTB AND BTC MARKETS.

KNOWLEDGE AND UNDERSTANDING
THE STUDENT WILL ACQUIRE THE KNOWLEDGE RELATED TO THE ABILITY IN SUPPORTING BUSINESSES TOWARDS THE BUILDING AND MAINTENANCE OF SOLID RELATIONSHIPS WITH CRITICAL STAKEHOLDERS IN ORDER TO ACHIEVE SUSTAINABLE COMPETITIVE PERFORMANCE.

ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING
THE ACQUIRED KNOWLEDGE WILL BE USEFUL TO OPERATE IN DIFFERENT TYPES OF ORGANIZATIONS, HOLDING MANAGERIAL ROLES AND RESPONSIBILITIES OR TO CARRY OUT CONSULTANCY ACTIVITIES ABOUT THE DESIGN AND IMPLEMENTATION OF EFFECTIVE RELATIONSHIP STRATEGIES.

Prerequisites
NONE
Contents
THE COURSE ANALYSES THE FOLLOWING MACRO-ISSUES:
-AN OVERVIEW OF RELATIONSHIP THEORIES (4 HOURS)
-FROM RELATIONSHIPS TO RELATIONAL CAPABILITIES (2 HOURS)
- OPEN BUSINESS MODEL (3 HOURS)
-THE NETWORK PORTFOLIO STRATEGY (2 HOURS)
-THE MAIN TECHNIQUES AND DIGITAL TOOLS TO MANAGE NETWORK RELATIONSHIPS (2 HOURS)
-THE MAIN EFFECTS OF RELATIONAL STRATEGIC MANAGEMENT ON THE COMPETITIVE ADVANTAGE (2 HOURS)
Teaching Methods
THE COURSE IS ORGANIZED INTO A SINGLE MODULE AND WILL BE CARRIED OUT THROUGH LECTURES IN ENGLISH (15 HOURS). SOME SPECIALIST SEMINARS MAY BE PROVIDED AS PART OF THE LECTURES. THERE IS NO OBLIGATION TO ATTEND EVEN IF ATTENDANCE IS STRONGLY RECOMMENDED TO ACHIEVE THE TRAINING OBJECTIVE.
Verification of learning
THE LEARNING VERIFICATION WILL BE CARRIED OUT AT THE END OF THE COURSE WITH FINAL EXAM. THE ASSESSMENT WILL BE EXPRESSED IN THIRTIETHS. THE EXAM INCLUDES AN ORAL EXAM WHICH CONSISTS OF A DISCUSSION LASTING NO MORE THAN 20 MINUTES ON THE TOPICS COVERED DURING THE COURSE. THE ORAL TEST IS AIMED AT DEEPENING THE LEVEL OF THEORETICAL KNOWLEDGE, THE AUTONOMY OF ANALYSIS AND JUDGMENT, AS WELL AS THE STUDENT'S PRESENTATION SKILLS,
Texts
DONSLDSON AND O'TOOLE, STRATEGIC MARKET RELATIONSHIPS. FROM STRATEGY TO IMPLEMENTATION, WILEY & SON, 2007
ALTERNATIVELY
CIASULLO MARIA V., SERVICE INNOVATION IN (ECO)SYSTEM VIEW. TOWARDS A CIRCULAR PATH OF CO-INNOVATION. TORINO G. GIAPPICHELLI, 2018
More Information
DONALDSON BILL AND O'TOLLE TOM: STRATEGIC MARKET RELATIONSHIPS: FROM STRATEGY TO IMPLENETATION, JHON WILEY & SONS, LTD, 2007
  BETA VERSION Data source ESSE3